Call Center Representative

Apply To Become A EZ Bath Call Center Rep Today!

Responsibilities

• Sit at a workstation for long hours to interact with customers using a computer and headset
• Manage inbound and outbound customer calls in a timely manner. On average you will complete over 100 calls a day
• Build positive work relationship with customers to enhance the image and public perception of our company
• Assist customers in setting up appts from the showroom floor .
• Follow our customer engagement strategy
• Meet qualitative and quantitative targets
• Previous experience in a customer support role/sales role strongly recommended
• Excellent phone and verbal communication skills
• Adaptable to different personality types.
• Familiarity with CRM technology
• Customer focused
• Ability to multitask
• Excellent time management skills.
• High school diploma or GED required

Benefits

• Medical, Dental, Vision
• Paid Vacation
• Paid Sick Time
• Professional Development